Vendor FAQs

As a leading copper producer of India we work with large numbers of suppliers across the globe.

What should be the Format of Documents to be attached while bidding?

Tender Documents such as specifications, Terms & Conditions, Instruction to Bidders, Scope of Work, and Annexure etc. in the form of Word, Excel, and PDF format. Also, while attaching any documents, please ensure that document are free from virus. Scanned Copy, wherever required may also be attached.

Can I access the system for bidding at any time, on any day?

We recommend you to submit the bids during SIIL working days (Monday to Saturday), as SIIL server/database may undergo routine maintenance activities on Sundays/Holidays for a few hours.

How can one be sure that confidentiality of the tender details is maintained in e-tendering?

The security features incorporated in the application ensure that all activities are logged and no unauthorized person has access to data. The data submitted by the vendor can only be seen by SIIL authorized person“only after the opening date and time has been reached”.The main security features are:

Digital Signature: The solution includes capturing Digital Signature Authorized and certified by approved agency nominated by Controller of Certifying Authorities under Ministry of IT, Govt. of India.

Process Validation: The Solution has been so designed that any SIIL authorized person cannot view the commercial bid of any Bidder(s) till the date & time specified for the opening of the commercial bid is reached. Also, no bidder will be able to see the commercial bid of other bidder(s).

Unauthorized Access: The entire solution is behind a firewall and unauthorized access is not allowed. The login & password of each user is encrypted at the database level. 128 bit SSL Certificate from CCA is used for communication between the browser and the web server.

Compliance to IT ACT: The complete e-Tendering process is compliant with THE INFORMATION TECHNOLOGY ACT, 2000 of the Govt.of India.

What are the benefits in receiving / submitting tenders online?

Electronic or Online Tendering is just carrying out the same traditional tendering process in an electronic form, using the Internet.

Using Online Tendering, the Bidders can instantly:
Receive notification of the relevant tenders
Receive tender documents online
Submit Bids Online

What if I face any problem in submitting the questionnaire to get user id or I have some problem/queries regarding your website?

If you are having trouble in getting the user id, please contact our web administrators during Office Timings at:

Office Timings: 09:00 to 17:30 Hrs India Time (IST) .You may refer ‘Contact us’ for contacting the web administrators and seek help.

How do I get a valid User Id to access SIIL Limited e-Procurement application?

In case you are already a registered vendor with SIIL having a vendor code, you should login to ‘registration of supplier’ by updating all the mandatory details asked for.
If you are a new supplier to SIIL and interested in participating in SIIL eTender(s) then,
Please click on “Registration of Supplier” available in SIIL e-procurement web site.
Fill & submit the form provided on the link.
You will receive a questionnaire by email as an attachment.
Duly filled up questionnaire can be sent by clicking on submit button.
e-Procurement administrator would allot a user id & password based on the SIIL Management approval.

What is “e-Tendering” on SIIL Limited e-Procurement Site?

Electronic tendering (“eTendering”) is a process for sending and receiving tenders by Web based technology, which means only through Soft copy (without any hard copy). Some of the SIIL Tenders are placed on SIIL e-procurement site. Registered vendor can download the tender documents (by paying tender fee if any) and submit their bid(s) online.

For all the tenders hosted on SIIL e-procurement site, bids need to be submitted online only. SIIL e-Procurement can be accessed by entering the URL: https://srm.sterlite.in/irj/portal.